Social support and assistance
If you encounter financial, personal or family difficulties during your stay, a number of support and assistance organizations are on hand to help you overcome them.
CROUS Social Service
The aim of CROUS ('Centre régional des œuvres universitaires et scolaires') is to improve the living and working conditions of students on a daily basis.In both Grenoble and Valence, CROUS runs a Social Service dedicated to students in order to help them with any financial, social, mental health or other difficulties they may face.
Its social workers are on hand to support them and help them find the appropriate solutions.
More information about the CROUS social support
Making an appointment
- If you have already met with a CROUS social worker: contact him/her directly to request a new appointment.
- If you are requesting an appointment for the first time: enter your personal details and place of residence on the page 'Contacts et informations pratiques', in the section 'Social et accompagnement' on the CROUS Grenoble Alpes website, to find out how to make an appointment online with a social worker.
- If you are experiencing difficulties, or if no appointment is available: you can call the social service on 09 70 15 00 96.
Specific support funds for students
Your establishment may have a specific support fund to help you if you are in difficulties.
Visit the UGA student portal (in French) to find out more
Your establishment may have a specific support fund to help you if you are in difficulties.
Visit the UGA student portal (in French) to find out more
Municipal social services
Most large French towns and cities have a municipal center for social action (‘Centre Communal d’Action Sociale’ - CCAS), where social workers help people in difficulties – usually by appointment – by giving them advice, support and assistance.These social services are reserved for the inhabitants of the town or city concerned.
In Grenoble
The CCAS is composed of several Local Solidarity Services (‘Services Locaux de Solidarité’ - SLS).Your SLS depends on your address.
To find out which SLS to contact, start a search after entering your address at the top right of this page of the Isère department website.
You can also find the list of the different SLS in Grenoble on the Grenoble city council's website.
In Valence
The CCAS collaborates closely with many local associations and institutions.If you require information or advice, or wish to make an appointment, contact the CCAS of Valence.
Visit Valence city council's website to find the contacts
Other cities
If you live in Isère (38), you will find a list of all Local Solidarity Services (SLS) on the Isère department website.If you live outside Isère, or to obtain more information about the CCAS in your town or municipality of residence, find out about existing schemes or make an appointment, please contact your local council or town hall.
University employees: Staff Social Service
If you are a doctoral student or a researcher employed by the university, please visit the intranet of your institution to find contacts and know more about the social support possibilities.
Consult the staff intranet of your host institution
If you are a doctoral student or a researcher employed by the university, please visit the intranet of your institution to find contacts and know more about the social support possibilities.
Consult the staff intranet of your host institution